Privacy Policy

Last Updated:

1. Introduction

Giftghcustom ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website giftghcustom.cv (the "Site") and utilize our garden furniture repair and maintenance services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using this Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you:

  • Register on the Site
  • Fill out a contact or service request form
  • Submit feedback or inquiries
  • Communicate with us via email or phone
  • Request a quote or schedule a service

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your Internet service provider, and your browsing history (including the links you click).

Financial Data

Financial information, such as data related to your payment method (such as valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site. We store limited financial information; most financial processing is handled by third-party payment processors.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account and provide customer support
  • Process your transactions and send related information
  • Email you regarding updates, promotions, and special offers (which you can opt out of)
  • Fulfill and manage requests for our garden furniture repair services
  • Generate a personal profile to make future visits to the Site easier
  • Improve the Site based on feedback and user behavior analysis
  • Monitor and analyze trends, usage, and activities for security and site optimization
  • Prevent fraudulent transactions and protect our legal rights
  • Comply with legal obligations

4. Disclosure of Your Information

We may share your information in the following situations:

By Law or to Protect Rights

If we believe the release of information is necessary to comply with the law, enforce our Site policies, or protect ours or others' rights, property, and safety.

Third-Party Service Providers

We may share your information with third parties that perform services for us, including payment processors, analytics providers, and customer support platforms. These third parties are contractually obligated to use your information only as necessary to provide services to us.

Business Transfers

If we are involved in a merger, acquisition, bankruptcy, dissolution, reorganization, similar transaction or proceeding, your information may be part of that transaction.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

We encourage you to use a strong password and update it regularly. You are responsible for maintaining the confidentiality of your account information and password.

6. Cookies and Tracking

The Site may use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

For detailed information about our use of cookies, please refer to our Cookies Policy.

7. Third-Party Links

The Site may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to information collected through the Site. We are not responsible for the privacy practices of third-party websites or services. We recommend that you review the privacy policies of any third-party sites before providing your personal information.

8. Contact Requests

If you contact us via email or phone to request information about our services, we will collect your name, email address, phone number, and the content of your inquiry. We use this information to respond to your request and to provide you with information about our services. We may also use this information for quality assurance and training purposes.

9. Children's Privacy

The Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete such information and terminate the child's account.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal data
  • The right to correct inaccurate personal data
  • The right to request deletion of your personal data
  • The right to opt out of marketing communications
  • The right to data portability

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

11. Changes to This Privacy Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each particular change or modification.

12. Contact Us

If you have questions or comments about this Privacy Policy, or if you would like to exercise your privacy rights, please contact us:

Giftghcustom

100 Sandiford Dr Unit 47, Whitchurch-Stouffville, ON L4A 3V9, Canada

Phone: +1 (905) 642-8800

Email: help@giftghcustom.cv

By using giftghcustom.cv, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by it.